Multifamily Leadership Podcast Network

Join award-winning podcasters, multifamily technology innovator Kerry W. Kirby, CEO of 365 Connect, and property management expert Ernest F. Oriente of PowerHour®, for a another exciting segment of the MultifamilyBiz + PowerHour Webcast Series. Launching March 25, 2026, at 3:00 p.m. Eastern Standard Time. This episode explores the shift from human-dependent compliance processes to autonomous, system-driven enforcement, where integrated platforms hardwire regulatory protection into every renter interaction. Kerry and Ernest will break down the high-risk...

Send a textWhat if your marketing drove fewer leads and you celebrated? That is the mindset shift Debbie Rae Peters, Managing Director of Property Marketing and Leasing at Rose Associates, brings to this conversation. With more than 30 years in the New York metro multifamily market, Debbie Rae shares how qualified demand, strategic channel alignment, and strong collaboration with revenue management drive real performance across a growing Northeast portfolio.We get tactical quickly. Debbie Rae explains...

Most teams still hire on gut and guesswork, and pay dearly for it. We sit down with Patrick Antrim to unpack why resumes and performance in a single interview rarely predict how someone will actually reason through the messy, high-stakes decisions that define success on the job. The fix isn’t more software noise; it’s decision intelligence that translates your real-world success factors into precise, role-level questions and signals leaders can trust.Patrick walks us through a...

Send a textChange moves fast, but your teams don’t have to break to keep up. We sit down with Kim Senn Cross, Founder and CEO of The KSC Group, to unpack three decades of multifamily technology, the art of fear management during implementations, and how to build a tech stack that truly serves residents and staff. From orange and green screens to AI copilots, Kim explains why the real win is turning people into reviewers...

Join award-winning podcasters, multifamily technology innovator Kerry W. Kirby, CEO of 365 Connect, and property management expert Ernest F. Oriente of PowerHour®, for a another exciting segment of the MultifamilyBiz + PowerHour Webcast Series. Launching on February 25, 2026 at 3:00 p.m. Eastern Standard Time, this episode explores what it truly takes to transform vision into victory in today s high-stakes multifamily housing environment, defined by shifting market dynamics, margin compression, regulatory pressure, and rising...

Join award-winning podcasters, multifamily technology innovator Kerry W. Kirby, CEO of 365 Connect, and property management expert Ernest F. Oriente of PowerHour®, for a another exciting segment of the MultifamilyBiz + PowerHour Webcast Series. Launching on January 28, at 3:00 p.m. Eastern Standard Time, this episode explores the structural shift redefining multifamily as technology moves from supporting staff to becoming the operating layer itself. Kerry and Ernest unpack how automation has evolved into a risk...

Hiring feels harder across multifamily, even as we post more roles, buy more tools, and screen more candidates. We dig into the hidden reason why: most hiring systems can’t see how people think. Resumes capture history, interviews reward polish, and personality tests surface preferences. None of them reliably predict how someone will communicate under pressure, make decisions with incomplete data, or manage resident conflicts when the stakes are real.We walk through a practical shift to...

What if the smartest leadership move isn’t doing more, but knowing what to drop? We sit down with Jaime Rauscher, President of Property Operations at Hamilton Point Property Management, to unpack the “glass vs rubber” mindset that’s reshaping how teams work, rest, and make better decisions in multifamily. It’s a simple filter with big impact: protect what’s fragile: family, health, integrity; and let the rest bounce without guilt.We get candid about remote work realities, from...

Centralized recruiting can look efficient on a dashboard and still fail the people doing the work. We sat down with the leadership team at Baron Properties to unpack how they moved away from a single gatekeeper and toward a human-centered, AI-assisted hiring model that puts decision power back where performance happens: on-site and at the regional level.We walk through the real problems that sparked the change - resume floods, slow responses, and culture misfires, and...

Join award-winning podcasters, multifamily technology innovator Kerry W. Kirby, CEO of 365 Connect, and property management expert Ernest F. Oriente of PowerHour®, for a another exciting segment of the MultifamilyBiz + PowerHour Webcast Series. Launching on November 12, 2025, at 3:00 p.m. Eastern Standard Time, this episode explore how centralization, powered by automation and data connectivity, is redefining traditional property management models and reshaping how teams operate across entire portfolios. Kerry and Ernest deep dive...

Join award-winning podcasters, multifamily technology innovator Kerry W. Kirby, CEO of 365 Connect, and property management expert Ernest F. Oriente of PowerHour®, for a another exciting segment of the MultifamilyBiz + PowerHour Webcast Series. Launching on October 15, 2025, at 3:00 p.m. Eastern Standard Time, this this inspiring episode dives deep into the powerful concept of genius work —the high-impact, purpose-driven activities that bring out your best self and deliver the greatest value to others....

Join award-winning podcasters, multifamily technology innovator Kerry W. Kirby, CEO of 365 Connect, and property management expert Ernest F. Oriente of PowerHour®, for a another exciting segment of the MultifamilyBiz + PowerHour Webcast Series. Launching on October 15, 2025, at 3:00 p.m. Eastern Standard Time, this this inspiring episode dives deep into the powerful concept of genius work —the high-impact, purpose-driven activities that bring out your best self and deliver the greatest value to others....

Join award-winning podcasters, multifamily technology innovator Kerry W. Kirby, CEO of 365 Connect, and property management expert Ernest F. Oriente of PowerHour®, for a another exciting segment of the MultifamilyBiz + PowerHour Webcast Series. Launching on September 17, 2025, at 3:00 p.m. Eastern Standard Time, this must-listen episode dives into today s multifamily landscape, where compliance isn t optional—it s mission-critical. From ever-evolving regulations and ADA website accessibility standards to the strict requirements of Fair...

Ever wondered how potential residents really decide where to live? The journey isn't a simple funnel anymore, it's more like a spider web of touchpoints across search engines, review sites, social media, and now AI-powered tools like ChatGPT.In this fascinating conversation with Carolyn Walentisch, Director of Customer Success at SOCi, we explore how multifamily operators can navigate this complex digital landscape without losing countless hours to repetitive marketing tasks. Carolyn breaks down the three pillars...

Kerry Kirby's passion for making technology work better for humans radiates throughout this conversation. As founder and CEO of 365 Connect and recent recipient of his company's 100th innovation award, Kerry shares how his team is revolutionizing the multifamily industry by eliminating friction points in the renter journey.From automating lease processes that eliminate human error to creating AI-powered marketing tools that maintain brand consistency while highlighting unit-specific details, Kerry's vision consistently puts human experience at...