All posts by Multifamily Leadership

10/062016

Lennar Multifamily Venture Reflects Strength in Leadership

Understanding the long-term strategy of an organization can play a key role in employee engagement and satisfaction. In fact, in order to thrive as an employee, the employee must have confidence in the leadership of the firm for whom they work. This understanding and confidence leads to higher engagement and loyalty from workers across the board. Lennar is now fully-funded to develop and own multifamily communities across the nation, “Lennar Multifamily Venture” (LMV), which is a long-term venture that is coming to fruition.

Securing capital from investors for this venture solidifies the confidence placed with Lennar and their ability to develop these multifamily communities in 25 markets throughout the United States. Rick Beckwitt, President of Lennar Corporation, said, “The success of the LMV capital raise demonstrates the confidence venture investors have placed in LMC and our new build to core strategy that will allow us to maintain an ownership interest in a portfolio of income producing communities going forward. We continue to see growing demand in housing, both in our core homebuilding business as well as our multifamily platform. This venture is a key building block for one of our growing ancillary businesses.”

Information about Lennar

Lennar Corporation, founded in 1954, is one of the nation’s largest builders of quality homes for all generations. The Company builds affordable, move-up and retirement homes primarily under the Lennar brand name. Lennar’s Financial Services segment provides mortgage financing, title insurance and closing services for both buyers of the Company’s homes and others. Lennar’s Rialto segment is a vertically integrated asset management platform focused on investing throughout the commercial real estate capital structure. Lennar’s Multifamily segment is a nationwide developer of high-quality multifamily rental properties. Previous press releases and further information about the Company may be obtained at the “Investor Relations” section of the Company’s website, www.lennar.com.

10/032016

Community Service Key Driver of Multifamily Employee Engagement

News by Multifamily Leadership

Employee engagement is a hot topic in the Multifamily Industry today as top management companies are looking for ways to increase productivity and decrease employee turnover. One key driver of employee engagement that is often overlooked is community service. Pinnacle, one of the nation’s leading management firms, has announced that they are devoting the entire first week of October to helping improve the local communities their properties serve.

Together with the United Way, Pinnacle employees will be assisting local food banks, working on restoring local schools and parks, and providing support to local social service agencies. “Pinnacle is built on a caring culture and we are providing our employees with an opportunity to assist a non-profit of their choosing during the work week,” explains Chief Operating Officer Larry Goodman. “Everyone has busy lives and it is sometimes difficult to find the time to serve a particular community need. This gives every team member the chance to participate.”

Providing opportunities to your employees to participate in community service projects is not only beneficial for the local communities you serve, but also for your employees to gain a sense of pride and loyalty to the firm, thus improving your employer brand. Employees who are proud to work for a particular organization will be vocal to their personal and professional networks through the various forms of social media, which will in turn attract higher quality candidates to the firm.

Additionally, many times people are hungry to get involved with their communities, but face obstacles such as lack of time, resources, and/or knowledge of how to get find a reputable project. By providing a solution to those perceived obstacles, employers can foster a sense of community within their own organization by having employees work together on these crucial service projects and give them a sense of fulfillment both personally and professionally.

09/292016

10 Reasons to Attend the Multifamily Leadership Summit

Multifamily Leadership Summit by Multifamily Leadership

In December, many of the nation’s top Multifamily Executives will be gathered together in Scottsdale, Arizona for the highly anticipated Multifamily Leadership Summit. Although we could easily list 100 reasons to attend, we’ll stick with the Top 10 here.

Cacti, Cocktails, Coyotes, Oh My! – There is no better place to be in December than Scottsdale, Arizona. The weather will be perfect, the sun will be shining, food will be plentiful, and the atmosphere at the Scottsdale Resort can’t be beat. We sincerely cannot wait to meet you and show you everything that Scottsdale has to offer, including hiking trails, golf courses, heated swimming pools, and over 600 incredible restaurants to serve every tastebud. Oh, and don’t worry, we’ll keep the coyotes at bay.

From Properties to Parties – Take a tour of some of the most beautiful Multifamily Properties in the Scottsdale area so you can experience how we do it here in the Valley of the Sun. But it doesn’t stop there. Not only are we going to be touring some of the most beautiful multifamily properties in the area, but you and your crew can explore the Downtown Scottsdale and the Entertainment District. So cut loose and have fun with a great group of people!

Say Cheese! – We will have professional photography and video on-site to capture every amazing moment of this summit. Get magazine quality photos of you with your team to use for marketing purposes all throughout 2017.

Who’s Who in Multifamily – The Multifamily Leadership Summit is redefining how conferences are bringing people together. The upscale resort atmosphere and the culture of our conference will provide you access to every level of executive from management companies all across the nation. Due to the confidential nature of the Best Places to Work program, we cannot list all of you who are already registered, but let’s just say that it is a great looking group! Please join with other top ranking executives to meet, greet, and learn from each other.

Transformational Leadership – Are you an engaged employee? Do you oversee engaged employees? It turns out that only 30% of employees are actively engaged at work and of the remainder, 17% could be actively disengaged. Join us to discover more about the Multifamily Benchmark Data and what factors drive the level of engagement for employees.

It Starts With You – The Multifamily Leadership Summit is focused on YOU. This isn’t a conference where you’ll be pitched to buy different programs or software that you then have to turn around and pitch to your boss. No way. The content at this event will contain strategies that you can implement for yourself right away.

Collective Expertise – Watch, listen, and participate in what is sure to be one of the most powerful Mastermind sessions that the Multifamily Industry has ever experienced. The amount of expertise, experience, and wisdom that will be in this one room will blow your mind and inspire you with innovative ideas to implement in your daily life.

We’re All Ears – Have you seen the incredible lineup of high-ranking Multifamily Professionals confirmed to speak at the summit? We’ve been listening to you and tracking industry needs so that we can address important topics during our sessions. Each individual speaker is an expert on his or her topic and is diligently preparing to make this event the most engaging, informative, and inspiring conference of the year.

Holy Data, Batman! – We’ll be reviewing in-depth benchmark data from the participating companies to delve into what drives successful employee engagement, thus increasing productivity and profit.

Keep Calm and Celebrate On – Join with us to celebrate the 14 Finalists in the Best Places to Work in Multifamily program, congratulate them on this amazing achievement and learn how they rank! Registration to the Multifamily Leadership Summit includes an All Access Pass.

09/192016

The Apartment Industry Set to Recognize and Rank the Best Places to Work at the Multifamily Leadership Summit

Multifamily Leadership Summit, News 3 by Multifamily Leadership

Scottsdale, Arizona, September 20, 2016 (Newswire.com) – The Multifamily Leadership Summit has announced the alpha list for the 2017 “Best Places to Work Multifamily” Program. List makers will find out how they rank at the upcoming leadership summit being held December 6-8, 2016 in Scottsdale, Arizona. The Multifamily Industry, serving apartments and their residents, contributes more than $3.5 billion to the economy everyday, supporting more than 12.3 million jobs. Not only do apartment homes drive jobs that strengthen local communities, individuals and families realize the value of renting as a smart choice in today’s economy.

As CEOs and executive teams create culture and innovation around the resident experience, employee engagement is seen as a key driver to meet multiple challenges. The 2017 Best Places to Work Multifamily program recognizes those companies that have established and consistently fostered outstanding workplace environments.

The rigorous assessment process, administered by the Best Companies Group, evaluates each company’s employee policies and procedures as well as responses from the company’s employees. The program is part of a long-term initiative to encourage growth and excellence throughout the Multifamily Apartment Industry and to attract new leaders to the industry.

If you want to know if it’s a great place to work, you ask the people who work there. Patrick Antrim, Founder and CEO of Multifamily Leadership says, “Employee engagement is actually a much more powerful indicator of organizational success than the size of the company, as employee engagement is tied to behavior and higher performance.”

The program also helps companies that want to improve their business. The “Employee Feedback Report” is presented to each participating company, even if it did not make the list. The report summarizes employee engagement and satisfaction data, the “Multifamily Leadership Benchmark Report,” and the transcript of employee written comments. The report is used by many organizations to make significant improvements in their workplace culture.

Antrim further states, “companies have been measuring resident satisfaction for years and the leading indicator for organizational success is the link between employee engagement and the resident experience. Employees are presented with hundreds of opportunities each day to be their best, but it’s the behavior that drives a successful organization, not satisfaction or size. You can be a large company with satisfied employees and not engaged or aligned with the company mission or values – this creates complacency and an unfavorable resident or customer experience.”

Each winning company will find out how it ranked at the Multifamily Leadership Summit December 6 – 8, 2016 at The Scottsdale Resort at McCormick Ranch in Scottsdale, Arizona.

Leaders looking to drive their teams forward are encouraged to register to attend regardless if they are participating in the Best Places to Work Program. At the summit, benchmark data compiling research specific to the Multifamily Industry from organizations reaching across 42 states and D.C will be revealed. Multifamily leaders looking to fast-track their success will leverage what best in class organizations are doing to create great resident experiences and strong financial results through the engagement of their employees.

The business environment of the 21st century is characterized not just by competition and ever-increasing technologies, but also by a heightened appreciation for the quality of the workplace. In a world of continuously shrinking margins and challenges attracting next generation workforce, a progressive leadership strategy is critical to creating and sustaining a competitive advantage. One measure of such strategies is the quality of the workplace experience. Indeed, the enhanced awareness of the importance of creating great workplaces is evidenced by the growing body of literature regarding workplace excellence.

Numerous studies show a strong correlation between profitability and creating a great place to work. In addition to the positive effect the award has on their employee relations and recruitment, the driving force for companies to participate is the remarkable effect that workplace improvements can have on their bottom line.

And the 2017 Best Places to Work Multifamily, arranged alphabetically, are:

Apartment Dynamics
Benson Integrated Marketing Solutions
Carter-Haston
Drucker & Falk, LLC
Fogelman Management Group
Gables Residential
IMT Residential
JVM Realty
Lincoln Property Company
LMC a Lennar Company
Matrix Residential and Pollack Shores Real Estate Group
MC Residential Communities
Q10 Property Advisors
ZRS Management, LLC

For more information about the “Best Places to Work in Multifamily” program and the Multifamily Leadership Summit, go to www.MultifamilyLeadership.com. #MFLSummit

Media Contact:
Patrick Antrim (800) 803-8094
[email protected]

summit-details-register-arrive-stay-play-1

09/142016

Multifamily Leadership – Register, Arrive, Stay & Play

Multifamily Leadership Summit by Multifamily Leadership

Have you registered for the Multifamily Leadership Summit yet? If not, get your tickets fast before the rooms sell out! Time is drawing nearer for the Multifamily Leadership Summit….and hotel rooms are going fast.

Take a peek at our final list of speakers who will bring you high impact results. If you are part of a team, want to drive better results with your teams, learn how to build great teams, dissolve toxic teams and recognize that true success comes from your company’s ability to attract the best, this is for You!

For those of you who are already registered, and those who plan to attend, here is some important information regarding travel, accommodations, and just plain fun for your visit to beautiful Scottsdale, Arizona!

Arrive

For our out-of-town guests that will be flying into Phoenix Sky Harbor International Airport, we want you to know that the Scottsdale Resort at McCormick Ranch just a quick Uber ride away and in the heart of everything Scottsdale has to offer.

For those of you arriving by vehicle, this page will give you specific driving directions from everywhere in the valley. While in the heart of the city, you will notice that the Scottsdale Resort is an oasis with the most beautiful, peaceful atmosphere anyone could desire.

Stay

The Scottsdale Resort at McCormick Ranch is offering a discounted resort rate for Summit attendees so it is important that you take advantage of this offer while rooms are still available. Your summit registration includes all meals on December 7 and 8, which will be catered by the amazing resort chef. After completing the registration process, you will receive a confirmation email with a link to the reservation page at the resort.

Combining modern accommodations with amenities that capture the elegance of historic haciendas of the past, the Scottsdale Resort at McCormick Ranch is both a luxury vacation retreat and an exceptional Phoenix‐area meeting destination. The resort features spacious guest rooms and suites, each with elegant décor and a residential ambiance unique among luxury hotels in Scottsdale. Many rooms offer spectacular views of fairways, gardens and pools.

Play

Ideally situated between the pristine Sonoran Desert and the upscale shopping, restaurant, gallery, and nightlife of Scottsdale, Arizona, the Scottsdale Resort at McCormick Ranch is a AAA Four Diamond resort that has provided a superior guest experience for over 39 years. With easy access to everything Scottsdale has to offer, you can plan your visit to include everything from boutique shopping to getting pampered at the spa and everything in between.

Venture out to the numerous galleries and shops in Old Town Scottsdale or visit the Heard Museum with the largest collection of Native American art in the world. Just minutes away from one of the most concentrated assortment of art collection in the nation. Scottsdale also is home to acclaimed museums, architectural wonders, the Scottsdale ArtWalk, world-class performance spaces and an award-winning public art program.

Bring your appetite and your adventurous foodie spirit. Start with acclaimed chefs creating bold flavors that flirt with your taste buds. Mix in more than 600 restaurants serving up regional and global specialties. Add a dash of sophistication with robust wine lists. Top it all off with fabulous al fresco dining, and Scottsdale’s got the perfect recipe for a foodie’s paradise. No matter what type of cuisine you’re craving, you’ll find plenty of flavors to savor in Scottsdale.

This fabulous resort is just off the Scottsdale greenbelt offering over 11 miles of paved trails traversing through the heart of Scottsdale and an oasis of parks, lakes and golf courses. Also only minutes away from some of the most popular hiking trails in Arizona. Pack your hiking boots and running shoes for an excursion on the miles of trails surrounding The Scottsdale Resort.

Register Today

Not only will attendees learn invaluable information regarding the Multifamily Industry today and how to get better with teams, attract and retain top talent, what makes an organization a “Best Place to Work” and other key issues, but you will also be given the opportunity to experience everything Scottsdale has to offer. We are so excited to have you join us for what will be one of the most important and beneficial conferences you will attend all year.

Please contact us with any questions regarding travel, accommodations, registration, or even if you just want to know where to get the best burger you’ve ever tasted (yes, it is located here in Scottsdale, we promise). [email protected]

09/092016

The Disruption of the Multifamily Workplace

Company Culture best places to work multifamily, multifamily corporate culture by Multifamily Leadership

There is a certain disruption occurring in the workforce today with the prevalence of social media and the ability for a single person to reach a vast audience through various platforms in a relatively short amount of time. Employees are able to post, snap, tweet and share their thoughts, opinions, and experiences regarding their employers instantly, which can have a major positive or negative impact on the reputation of their employer.

Kim Peters, CEO of Great Rated! states, “Some people think that you can create a brand in the market that is independent of what your actual employees think – but that isn’t true. Social media has made the internal workings of any company very transparent – we are in an age of “naked” corporations” (Frauenheim 2014).

This culture of information-sharing has changed the way management companies must operate, both for their residents and their employees. This vast world of instant updates has also created incredible opportunity for management companies, individual properties, and employees to share with the world what makes them stand out within the Multifamily Industry and create a powerful Employer Brand that will then attract top talent and great residents.

Employer brand is the image of an organization as a ‘great place to work’ in the mind of current employees and key stakeholders in the external market. Brands are among a firm’s most valuable assets and as a result brand management is a key activity in many organizations. (Vijayalakshmi 2016). Branding strategies, if used effectively, can dramatically increase the quality of the pool of candidates applying for positions within a firm and it can also create greater employee engagement and loyalty, thus creating higher retention rates, lower turnover and an improved resident experience.

While there are myriad ways to create a unique employer brand, the strategies employed must be executed in a manner that is consistent with the company vision, values, and mission statement. It goes far beyond having a ping pong table in the lobby or allowing employees to bring their dogs to work. Those are great perks, but do not have a lasting impact on employee engagement if the central brand of the company is not consistent with the long-term vision of the organization.

In order to create an effective and positive employer brand, there are certain factors that need to be thoughtfully considered.

Examine and determine exactly what makes your company great.
Define what characteristics are preferable in the type of employees you currently have.
Get clear on the talent you are looking to attract.

Use those qualities and characteristics to shape the reputation of the brand and get the attention of job seekers that fit the description. In some cases, upon examining the quality of the existing workforce, it becomes apparent that there are some employees who are not only not engaged, but actively disengaged and would be better suited in either a different position or with a different company. It is crucial to address these issues in order to create the best culture within your company.

We need to understand our environment and adapt and change with the abandonment of certain habits and routines. And in some cases, people. We need to be confident making personnel changes that allow the company to flourish and grow” – Patrick Antrim, CEO of Multifamily Leadership

Remember, one of the biggest indicators of a successful employer brand will come straight from the employees within the company. According to the research from Best Places to Work Multifamily program, employees at the companies bearing this prestigious designation are proud of the company they work for and state that they are willing to give extra effort to help the organization succeed. Those indicators are the most powerful employer branding tools that can be utilized through traditional advertising, social media posts, and even word of mouth referrals. If you want to know if it’s a great place to work, you ask the people that work there. These happy employees will carry your brand in a positive light to their own personal networks as well. And once you’ve created an employer brand that is unique and has high-impact within the industry, the quality of your employees and residents will dramatically increase.

Leaders looking to understand what best in class organizations are doing to inspire and engage their teams are invited to attend the Multifamily Leadership Summit.

References
Antrim, P. (2016, June 15). Cutting Back for Business Growth – TalentCulture. Retrieved September 09, 2016, from http://www.talentculture.com/cutting-back-for-business-growth/

Frauenheim, E. (2014, June 30). The Great Rated!™ Interview: Kim Peters on Employer Brand – TalentCulture. Retrieved September 09, 2016, from http://www.talentculture.com/hed-the-great-rated-interview-kim-peters-on-employer-brand/

Vijayalakshmi, V., and K. UTHAYASURIYAN. “The Impact of Employer Branding on Employee Performance.” Indian Journal of Applied Research 5.8 (2016).

08/242016

There is a Difference Between Employee Satisfaction and Engagement

Multifamily Leadership Summit 2 by Multifamily Leadership

Companies have been measuring resident satisfaction for years and the leading indicator for organizational success is the link between employee engagement and the resident experience. Employees are presented with hundreds of opportunities each day to be their best, but it’s the behavior that drives a successful organization, not satisfaction or size. You can be a large company with satisfied employees and not engaged or aligned with the company mission or values – this creates complacency and an unfavorable resident or customer experience.

To learn more about what best in class organizations are doing to improve employee engagement, register to attend the MultifamilyLeadership Summit

08/162016

Milhaus Announces Expansion to Carolinas with New VP of Development Rachel Russell

Career, News by Multifamily Leadership

Milhaus announces it is expanding its footprint to the Carolinas market. To lead the company’s new development efforts in the Southeast region, Milhaus hired Rachel Russell to serve as vice president of development for the Carolinas.

With the company’s goal to develop and acquire properties with a market value exceeding $4 billion by 2020, Milhaus identified the Carolinas as an extremely desirable market for expansion due to the region’s strong job growth and high demand for multifamily and mixed-use properties in urban neighborhoods. Milhaus currently has a site under contract in Asheville, North Carolina, and Russell will be actively looking for other sites within the Carolinas.

Based in Charlotte, North Carolina, Russell will be responsible for managing the development lifecycle of each project in this new market, including land acquisition, financial analysis, market research, product visioning, construction management and transitioning to operations. She brings extensive multifamily and mixed-use property development experience in the Carolinas to her new role at Milhaus.

Prior to joining the company, she served as vice president, real estate development at Charlotte, North Carolina-based multifamily and mixed-use developer Grubb Properties. Before completing her master’s degree from the University of North Carolina at Chapel Hill in city and regional planning with a specialization in real estate, design and preservation, Russell worked for the National Trust for Historic Preservation in Washington, D.C.

“Milhaus shares my passion for designing thoughtful urban core properties that enhance the livability and vibrancy of its neighborhoods,” said Russell. “The company fills a unique need in urban housing by developing both small and large scale properties, and I look forward to bringing our mission of creating high-quality, timeless multifamily and mixed-use properties to the Carolinas.”

News of the company’s recent Asheville, North Carolina site under contract follows other recent site acquisitions in Nashville, Tennessee and Tampa, Florida. With 11,400 apartment units under management and in development this year, the company is pursuing strategic growth opportunities in new and existing markets to reach its goal of having 20,000 units in 10 markets by 2020. Milhaus currently has projects under development in Cincinnati, Ohio; Kansas City, Missouri; Louisville, Kentucky; Memphis, Tennessee; Milwaukee, Wisconsin; Nashville, Tennessee; Oklahoma City, Oklahoma; Pittsburgh, Pennsylvania and Tampa, Florida.

“As we begin our expansion in the Carolinas and enter the Southeast market, we’re pleased to have Rachel Russell’s leadership, vision and experience to help us drive our continued momentum,” said Jeremy Stephenson, Milhaus principal and president of Milhaus Development and Milhaus Construction. “She shares our strong belief that the right development can and should improve the neighborhood around it, which is exactly the type of product we intend to bring to several urban core locations within this new market.”

Milhaus. (2016). Milhaus Announces Expansion to Carolinas with New VP of Development Rachel Russell [Press Release]. Retrieved from http://milhaus.com/news/milhaus-announces-expansion-to-carolinas-with-new-vp-of-development-rachel-russell/

08/112016

Top Apartment Industry Experts to Speak at the Multifamily Leadership Summit

News multifamily leadership by Multifamily Leadership

Scottsdale, Arizona, August 11, 2016 (Newswire.com) – The Multifamily Leadership Summit has invited top Multifamily Influencers to speak at its annual Leadership Summit coming to Scottsdale, Arizona December 6-8, 2016. There are many conferences centered on strategies to acquire new residents and drive financial results for owners through transactional operating activities and marketing, but at the Multifamily Leadership Summit, attendees will learn from top influencers about how to achieve all of that through people.

Join the Multifamily Industry’s Leading Experts:

Patrick Morin is an experienced CEO, strategist, and recognized thought leader on building high-performance organizations, especially those that want to be more sales and marketing driven. Patrick is a 15-year consulting principal and 2-time turnaround CEO. He’s a top-ranked executive trainer, speaker, and business columnist, experienced officer of a NYSE-traded company and private equity partner. Patrick is an Investment Banker with Transact Capital and specializes in middle-market companies with enterprise values of $5MM – $100MM.

Catherine Swaback oversees Alliance’s national marketing strategy, with a heavy focus in lease-up initiatives and planning. She leads the regional marketing strategists in providing expert-level assessment and tactical direction to their designated portfolios to increase occupancy and revenue, and drives marketing initiative roll-outs, training and adoption company-wide. Catherine’s background encompasses extensive multifamily and advertising agency experience.

Amy Smith currently serves as Vice Chair of the Arizona Multihousing Association (AMA) Board of Directors and Chair of the Tributes Committee. She also serves the National Apartment Association (NAA) as the Regional Vice President for Region 7. With 25 years of experience in the multifamily industry, Amy has learned to create a company culture based on trust, engagement and character. Her background encompasses all facets of management including strategic planning, leadership development, financial accountability, and property operations. She is passionate about facilitating others’ journeys in reaching their full potential as leaders.

Beth Tuttle strategically plans and executes Marketing and Branding for Lennar Multifamily Living at the corporate and site level. She is responsible for the LMC rebranding efforts as well as supporting pre-development, marketing and promotion, and developing leasing programs for a national portfolio of new construction projects.

Sheri Killingsworth is the Vice President of Marketing and Communications where her responsibilities encompass all facets of marketing and communications for the company’s conventional division, corporate branding management, employee engagement and retention, supplier partnerships and client services. Her specialties include brand identity, search marketing, reputation management, and leasing and marketing systems and processes.

Additional show highlights include:

Special Sessions – The Multifamily Leadership Summit opens with high-level, forward-looking sessions designed to deliver leadership strategies to attract next generation renters, through inspiring next generation leaders. As CEOs and executive teams create culture and innovation around the resident experience, employee engagement is seen as a key driver to meet multiple challenges. There are bottom-line results to investing in engaging employees. The highly engaged employee will invest extra effort to create great resident experiences and support the mission and vision of Multifamily Operators. Attend the Multifamily Leadership Summit and learn from top Multifamily Influencers and their real world experience in developing and maintaining an engaged workforce.
Best Places to Work Multifamily – Many of the event attendees include top management companies from 42 states and D.C. who are focused on increasing the value of their company, property, or portfolio with engaged teams. The Multifamily Leadership Summit will explore the most important data in Multifamily. We review the national Best Places to Work Benchmark data and reveal what best employers are offering, how they are attracting next generation leaders, and how to build great places to work.
The Multifamily Mastermind — We collect the top minds together to help small and large multifamily operators discover valuable leadership practices designed to create great resident experiences and strong financial results while understanding the next generation workforce. Summit attendees walk away with actionable steps that drive financial performance, productivity, and effectiveness with Multifamily teams.

Follow the Conversation

Facebook: http://facebook.com/multifamilyleadership

Instagram: http://instagram.com/multifamilyleadership

Twitter: http://twitter.com/inmultifamily

Hashtag (@inMultifamily #MFLSummit )

About the Multifamily Leadership Summit

The Multifamily Leadership Summit is a premier event which takes place December 6th – 8th at the Scottsdale Resort at McCormick Ranch in Scottsdale, Arizona. The Multifamily Leadership Summit is the only conference that helps Apartment Professionals prepare Multifamily Leaders for the Future of Work, attract new leaders to the apartment industry, help multifamily operators get better with people, and recognize the Best Places to Work in Multifamily.

You should register to attend if:
You are a Leader of small or large teams, an Aspiring Leader, Asset Manager, Property Owner, CEO, COO, CMO, Talent Management Professional, Regional Manager, Vice President, Hiring Manager, Training & Marketing Professional, Brand Manager, and, or Marketing Teams. The event will provide you the opportunity to come together with visionaries from top management companies from 42 States and D.C. who are focused on increasing the value of their company, property, and portfolio with engaged teams.

Visit http://MultifamilyLeadership.com

07/222016

Live Interview with Mike Lindstrom

Leadership by Multifamily Leadership

LIVE INTERVIEW

Patrick Antrim and Mike Lindstrom discuss happiness and the impact not only in your personal life, but also your work life.

SUMMARY

SECTION 1

Multifamily Industry
$1.3 trillion contributor to our economy
Multifamily Leadership Summit in December

Mike Lindstrom – Author, speaker, Trained in the psychology of influence. Worked directly with Tony Robbins

Happiness as an outcome
Choice component
Multifamily Industry is significant – high task and relationship driven
Legislative issues require some rigidity, but there is also a human relationship component
Feel better as a winner – “You can’t give away what you don’t have.”
People struggle with themselves and/or money
Understanding those 2 things can change the entire customer experience

SECTION 2

“What’s Your Story” – authored by Mike Lindstrom
Book geared toward fathers
How to phrase questions to elicit more thorough responses
Can relate to business – phrase questions to strengthen the client relationship

Experience with Tony Robbins

Entrepreneur group
There to learn and move on
Loyal group
Stay with Robbins for the long haul

Elements of Psychology

There’s no such thing as an excuse
Everything taught by Robbins could be used in other areas of life and business

Leading Teams / Happiness

Coaching leaders who deal with many different employees
50% of your ability to be happy is genetic – straight from mom and dad
50% of your ability to be happy is a choice – family, friends, home, work life, etc.
Some people’s happiness setpoint may be much lower than others
Extrinsic Happiness: Things outside of yourself – car, job, money, etc. These only create temporary happiness.
Intrinsic Happiness: Things inside – gratitude, meditation, prayer, family, connection with community, giving back, etc. These create long-term happiness.
Not only your neighborhood but also social media – online groups, book groups

SECTION 3

Relationships

Communication is key
No different in business than in personal relationships
It all comes down to communication

People want to tell their story

Ask questions
Be the change
Clients should be excited to see your name on the caller ID – take the time to ask the questions
Do it for “No Good Reason”
Practice communication/gratitude once a month with your community (could be work, geographical, etc.) to collapse the distance
1. Only takes 90 seconds

SECTION 4

Takeaway

50% of happiness is genetic
40% is intentional behavior
10% is your general life circumstance

You can control your Intentional Behavior and your General Life Circumstance!

Cell Phone / Media

Do not turn on your phone or the news in the morning until you’re ready
Choose which news outlets you watch – keep it positive, guard your happiness
Start your day happy, stay happy

Intrinsic Happiness

Practice gratitude
Focus on family, friends, positivity in your life
Create connections with family, friends, co-workers, clients

Batch Activities

High-transaction work, difficult to be “on fire” all the time
Give yourself the 40/50% chance for happiness by starting your day with positivity – You control your morning
Start your week with 15-20 minutes every Sunday looking at your calendar and goals – add time for yourself (workouts, meditation, gratitude journaling, date night, family fun, etc.)

Mind and Body are One

If one side of the equation is off, the other side is not balanced either
Get out of your slump – sends a message of lack of confidence
Practice positive self-talk, strong language patterns

CALL TO ACTION

Purchase Mike’s books on Amazon
Share this video on Facebook
Follow us @ facebook.com/mulitfamilyleadership to see and be a part of all of our live broadcasts
Register for the Multifamily Leadership Summit: multifamilyleadership.com

Send your videos and questions to [email protected]