Send us Fan Mail Paperwork shouldn’t be the reason your leasing team misses a tour. We’re joined by Sarah Kopp, Director of Sales at Foxen, for a candid conversation about what actually clogs up multifamily operations and what happens when owners and operators build the technology they wish existed. Sarah shares her personal career leap […]

Send us Fan Mail Your internet isn’t just another line item. It’s the difference between a calm move-in day and a week of frustration, between a working smart lock and a broken resident promise, between “nice building” and “I’m renewing.” We sit down with Katie Hayward, VP of Marketing at Elauwit Connection, to unpack why […]

Send us Fan Mail The biggest “resident experience” upgrades often have nothing to do with fancy amenities and everything to do with fewer clicks, clearer policies, and teams that have time to actually talk to residents. We’re joined by Arlene Mayfield, Executive Vice President of Sales and Marketing at Pet Screening, to break down what […]

Send us Fan Mail A contractor license test, a “superhero pose,” and a bid walk where people assume you’re the cleaning crew. Those moments are funny after the fact, but they reveal something serious about leadership in multifamily construction: trust is earned through preparation, boundaries, and consistent delivery. We’re joined by Roxana Brito, Co-Founder and […]

Send us Fan Mail You can be the person who delivers every quarter, holds the team together, and still gets quietly skipped when the next role opens up. That gap is what we unpack with Vickie Rodgers, Senior Vice President of Cox Communities, as we talk about the real drivers of career advancement for women […]

Send a text Promotions should create momentum, not anxiety. In this episode of the Multifamily Women Podcast, Carrie Antrim sits down with Jackie Musto, Associate Director of Brand and People Excellence at Mark-Taylor, to explore how skills-based development, neuroscience-informed leadership, and intentional career pathways are transforming retention and team performance in multifamily. Jackie’s career journey […]

Send a text What if your marketing drove fewer leads and you celebrated? That is the mindset shift Debbie Rae Peters, Managing Director of Property Marketing and Leasing at Rose Associates, brings to this conversation. With more than 30 years in the New York metro multifamily market, Debbie Rae shares how qualified demand, strategic channel […]

Most teams still hire on gut and guesswork, and pay dearly for it. We sit down with Patrick Antrim to unpack why resumes and performance in a single interview rarely predict how someone will actually reason through the messy, high-stakes decisions that define success on the job. The fix isn’t more software noise; it’s decision […]

Send a text Change moves fast, but your teams don’t have to break to keep up. We sit down with Kim Senn Cross, Founder and CEO of The KSC Group, to unpack three decades of multifamily technology, the art of fear management during implementations, and how to build a tech stack that truly serves residents […]

Hiring feels harder across multifamily, even as we post more roles, buy more tools, and screen more candidates. We dig into the hidden reason why: most hiring systems can’t see how people think. Resumes capture history, interviews reward polish, and personality tests surface preferences. None of them reliably predict how someone will communicate under pressure, […]